Inbound Sales Representative (Inside Sales) - Cox Enterprises (las vegas, nevada) in Las Vegas, Nevada For Sale

Title: Inbound Sales Representative (Inside Sales) Location: NV:Las Vegas:xxxx N Rancho Dr Thank you for your interest in the Inbound Sales Representative career opportunity with Cox Communications. We have recently filled the last full time class for this role. Please reach out to ONE of our preferred recruiting suppliers listed below to express interest in a contract role with Cox Communications. Note: Reaching out to more than one supplier may prove to delay your consideration for the role. Pyramid Consulting, Inc. Brendon Farrugia Randstad Jennifer Willis About the Inbound Sales Contract Role As an Inbound Sales Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front:line representative of the Cox brand. The Inbound Sales Representative is part of a supportive and sales:oriented team that: Drives call center sales for all Cox residential services and product lines to maximize sales, while ensuring customer satisfaction through the call center sales channel. Understands and promotes current marketing campaigns in order to sell to customers accurately and effectively. Provides outstanding customer service or basic technical support to customers in conjunction with a sales or retention interaction. Lives the Cox Values, by demonstrating an approach towards people and work that is consistent with the overall values of the company. Unleash your potential with Cox Communications as an Inbound Sales Representative, where youll be enhancing the lives of our customers and your career. Primary Responsibilities and Essential Functions Receive calls from current customers and/or non:subscribers for sales and revenue generation in a high:intensity call center sales environment. Utilize proactive sales skills to identify needs of customers and effectively position products and solutions that best meet the needs of targeted customers regardless of customers reason for calling. Achieves monthly key performance metrics, call and order entry productivity standards, and call quality performance through utilization of sales skills, defined sales call flow structure, and adherence to provided schedule. Responds to customer needs for Cox products, educates them on the latest marketing campaigns, and then recommends the packages and services to meet the customers need based on Cox prescribed call flows. Maintains accurate records of sales activities on a daily basis. Increase revenue through up:selling and cross:selling video, HSI, wireless, and telephony services to existing customers. Researches and reviews competitive pricing and service offerings in order to provide competitive price and product comparisons based on customer needs. Responsible for utilizing multiple customer databases to access, change or input account information for new and existing customers. Provides outstanding customer service, troubleshoot and resolve service and minor technical problems for customers by asking appropriate questions. Other duties as assigned. Minimum HS diploma, GED, or relevant work experience. Excellent computer skills. Effective communication skills. Demonstrated ability to multi:task. Excellent interpersonal skills to work effectively with teams throughout organization. Excellent ability to pursuade others through direct/indirect influence. Demonstrated ability to seek out and seize opportunities and take initiative with little or no direction. Demonstrated ability to establish collaborative customer relationships in a fast:paced environment. Demonstrated capacity to thrive in a high:change, often ambiguous business environment. Eligibility to work in the United States. Preferred Experience in telecommunications industry. 1 or more years in a sales quota environment. 2 or more years of experience in related field (i.e. Retail, Training, Indirect Sales, etc.) , please reach out to ONE of our preferred recruiting suppliers listed above to express interest in a contract ro
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