Special Events Coordinator - (Las Vegas) in Las Vegas, Nevada For Sale

Grade: 07 It is the primary responsibility of the Special Events Coordinator to assist in planning and executing casino, food and beverage, entertainment and property wide events. The Special Events Coordinator will assist in implementing event themes throughout each event, coordinating event staff, and accomplishing tasks to carry out a successful event. All duties are to be performed in accordance with departmental and property policies, practices, and procedures. Execute all events with the highest regard to guest service. Assist with brainstorming process to develop event themes and names. Assist in the budget planning process and responsible for maintaining and distributing event-related expenses. Conduct pre-production, production and post-production coordination for all events, under the direction of the Specials Events Director. Maintain Special Events information portal for all events, promotions, and concerts, fights, and sporting events (including daily updating ticket criteria). Assist other departments with events and special projects as needed. Assist in maintaining department files including financial records, vendor proposals, memoranda, correspondence, and office reports and other confidential records for the department. Conduct pre- and post-event meetings with all departments involved in each event. Create welcome letters to be distributed to guests as they check-in for each event. Manage temp staff for tournaments, gift wrapping, and general office assistance. Attend every event and ensure that all previously planned items are executed. Create memos for each event, coordinating various tasks between departments property-wide. Oversee gift wrapping of all gifts (welcome gifts and turndowns). Manage relationships with vendors and choose gifts for each event. Manage relationships with entertainment companies including models, emcees, and DJ's. Submit purchase requisitions and check requisitions to pay for goods and services. Maintain files and paperwork for all events. Submit advertising requests and forms for printed materials and proof collateral as it is created. Greet and welcome guests, establish rapport, and provide excellent customer service by answering questions, resolving disputes and adhering to guest requests. Maintain a professional, friendly and courteous atmosphere that provides guests with an exceptional experience and ensures efficient operations. Work with MGM Resorts International Events to create a vision and see it through for each event. Work with Catering department to outline food and beverage needs for each event. Protect the confidentiality of all company files, data, and documents under their immediate control. Proactively resolve any guest issue that arises, including the coordination of departmental assistance when necessary. Perform all other job related duties as requested. Required: Demonstrate the ability to multi-task and handle assignments in a fast-paced, high-pressure. Working knowledge of computer software programs to include Microsoft Office (Word, Excel and PowerPoint) or the equivalent. Excellent customer service skills. Must have interpersonal skills to deal effectively with all business contacts. Professional appearance and demeanor. Work varied shifts, including weekends and holidays. High school diploma or equivalent. Able to effectively communicate in English, in both written and oral forms. Preferred: Degree in Hotel Administration, Communications, or Business Administration. Bilingual. Previous experience working in a similar resort setting.
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