Billing Administration Representative - Las Vegas, NV - UnitedHealth Group (Las Vegas, NV) in Las Vegas, Nevada For Sale
Position Description:Welcome to one of the toughest and most fulfilling ways to help people, including you. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.This position is an Accounting function thatreconciles our customerspayments toward their Medical Premium Statements. Employees in this role analyze customer accounts andpayments to ensure aging balances are resolved in a timely manner and may educate customers on invoice due dates, payment options, and other electronic payment andstatementinformation.Primary Responsibilities:Research and resolve enrollment, eligibility and billing discrepancies on premium invoicesEducate customers on payment options, billing information, payment addresses, invoice due dates and clarify information contained on premium invoices and electronic servicesContact external customers regarding outstanding balances and required paymentsReconcile discrepancies identified within customer invoices and ensure aging balances on accounts are being resolved in a timely mannerAnalyze reports against existing billing data and make appropriate changes to ensure billing accuracyReview rates from the Underwriting, Sales and Implementation departments to ensure accuracy before entering rates into applicable systemsMonitor customer account balances through researching, generating data queries and creating reports such as member audits and bills issued vs. bills paid reportsCoordinate with internal partners to validate and process rates and contract information to ensure they are updated accuratelyUtilize multiple reports to research, resolve, and ensure the accuracy of enrollment eligibilityAnalyze reports against existing billing/commission data and make appropriate changes to ensure accurate statement informationAccounts payable (A/P) and Accounts Receivable (A/R)Ability to remain focused and productive with changing priorities and repetitive tasks.
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